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Practical conversations.Better outcomes.Stronger relationships.

Conflict is part of every workplace, business and relationship. How it's managed determines what happens next. Led by Denise Evans, a lawyer, accredited mediator and arbitrator with more than 30 years' experience, we help leaders, businesses and individuals move through difficult conversations and complex disputes with confidence, professionalism and respect. We humanise the dispute resolution process.

Why CRE8 Resolve exists

Better conversations create better outcomes.

Most disputes don't begin as legal problems. They begin as communication breakdowns, differing expectations, boundary violations, unresolved conflict or leadership challenges. When addressed early, many issues can be resolved before they escalate into formal complaints, investigations or legal proceedings.

CRE8 Resolve helps clients prevent conflict where possible, manage it professionally when it occurs, and strengthen people through learning, leadership and capability development. Because every matter is different, every solution is tailored.

Our approach

01

Understand

Every matter begins by understanding the people involved, the circumstances, the underlying issues and the outcomes everyone is seeking.

02

Design

No two situations are the same. We design a resolution process that reflects the complexity of the matter, the relationships involved and the best pathway forward.

03

Resolve

Through mediation, facilitation, investigation or advisory support, we work to achieve practical, fair and sustainable outcomes while preserving relationships wherever possible.

04

Strengthen

Every challenge provides an opportunity to improve. We help people and businesses identify lessons, strengthen leadership capability, improve communication and reduce the likelihood of future conflict.

Prevention is better than resolution. The most successful businesses are not those that avoid challenges; they are those that address them early. We don't just resolve problems. We humanise the dispute resolution process.

Why clients choose us

Because resolving today's challenge should make tomorrow easier.

  • More than 30 years of legal, mediation and dispute resolution experience.
  • Accredited mediation and arbitration expertise.
  • Independent, impartial and confidential services.
  • Practical solutions focused on long-term relationships.
  • Experience across workplaces, commercial organisations, family enterprises, government, iwi and community organisations.
  • Training and leadership development that helps prevent future conflict.
  • Part of the wider CRE8 Collective, providing access to advisory, governance and organisational expertise.

Understand your style

Take the CRE8 Snapshot.

A five-minute Big Five profile that maps how you communicate, handle pressure and work with others. Useful context before mediation, facilitation or team conversations. Not a clinical tool. A practical conversation starter.

The people

The Resolve team

Portrait of Denise Evans

Denise Evans

Director | Principal Dispute Resolution

30+ years in business. Accredited mediator, facilitator and trainer.

Full bio

Free guide

What are my options?

Answer 5 to 7 plain-English questions and get a side-by-side comparison of every realistic pathway: internal HR, MBIE free mediation, private mediation, investigation, ERA, and the Employment Court. With timeframes, costs, and confidentiality, all spelled out.

Interactive guide in development. We can talk you through your options today.

Book an hour. Come with a problem, leave with a plan.

A confidential conversation about your situation and your realistic options. $350 per hour. What you share is treated as confidential pre-engagement.